At Candy Addict, we are as excited as you are to receive your products as fast as possible and in the best way possible.  This is why we strive to ensure our global & local delivery partners include DHL & Aramex to ensure your package arrives safely.

PACKING & STORAGE

Our products are stored in temperature controlled warehouses with the highest hygeine protocols adhering to global safety standards.

ORDER STATUS

Upon order confirmation you will receive an email and/or SMS to confirm your items ordered.

Orders can be tracked from your account login page.

DELIVERY TIMES

We offer standard shipping rates and estimated working delivery days as below:

Delivery times can be longer in case of local customs regulations in your country. 

Local countries // 1-5 Days

Kingdom of Saudi Arabia // 1-3 days 

United Arab Emirates // 2-5 days

Kuwait // 2-5 days

Oman // 2-5 days

Global countries // 7-10 Days

United Kingdom, Europe & United States // 7-10 working days

All other destinations we deliver to:

AFGHANISTAN, ALBANIA, ANDORRA, AUSTRALIA, AUSTRIA, BAHAMAS, BAHRAIN, BELGIUM, BENIN, BOLIVIA, BOSNIA AND HERZEGOVINA, BULGARIA, BURKINA FASO, CAMBODIA, CAMEROON, COTE D IVOIRE, CROATIA, CYPRUS, CZECH REPUBLIC;THE, DENMARK, ESTONIA, FRANCE, GABON, GERMANY, GHANA, GREECE, GUINEA-EQUATORIAL, HONG KONG SAR;CHINA, HUNGARY, ICELAND, IRELAND; REPUBLIC OF, ITALY, JAPAN, KENYA, KOREA,SOUTH, LATVIA, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MACAO; CHINA,MALAYSIA, MALDIVES, MALI, MALTA, MOLDOVA; REPUBLIC OF, MONACO, MOROCCO, MYANMAR, NETHERLANDS,;THE, NEW ZEALAND, NIGER, NIGERIA, NORWAY, PAKISTAN, PHILIPPINES,POLAND, PORTUGAL,SAN MARINO,SENEGAL, SERBIA;REPUBLIC OF ,SINGAPORE, SLOVAKIA, SLOVENIA, SWEDEN, SWITZERLAND, THAILAND, TRINIDAD AND TOBAGO, UGANDA, UKRAINE, UNITED KINGDOM, UNITED STATES OF AMERICA, VIETNAM.

Please note the applicable Terms & Conditions will depend on the shipping destination selected.

DELIVERY CHARGES

Kingdom of Saudi Arabia // 19 SAR - Free above 200 SAR

United Arab Emirates // 40 SAR

Kuwait & Oman // 50 SAR

Global countries // SAR 75 - $ 20

DUE TO LOCAL CUSTOMS CHARGES THERE MIGHT BE SURCHAGE IN YOUR RESPECTIVE COUNTRY.

 For any additional information, please contact us via phone at +966 136 637071 or via email at care@candyaddict.shop 

RETURNS

We currently do not accept returns, however if you are unsatisfied with your purchase please contact us through the above channels.